Voice API
It's not just about making phone calls.Â
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Lead the conversation and deliver a better customer experience with the Vonage programmable Voice API. Personalise the WebRTC and PSTN calling experience with user context and data at your fingertips. Innovate, streamline and scale with flexible voice capabilities — all on a reliable, high-quality global carrier network billed on a per-second basis so you pay only for what you use.
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See how our Voice API helps businesses like yours succeed.
Our Voice API enables the creation of automated and personalised customer interactions with AI
From voice bots to customised conversational AI and analytics, Vonage has you covered with tools, guides, and seamless integrations to differentiate your customer experiences while optimising workflows.
Add voice control and enable easy-to-use self-service in more than 120 languages with Automatic Speech Recognition.
Easily integrate with third party vendors in real time, including artifical intelligence bots.
Extend calling experiences globally while keeping users on your brand's platform
Keep users engaged on your mobile app, browser, and contact centre platform with WebRTC click-to-call global connectivity and extensibility to the PSTN. Enjoy seamless integrations to our Voice API and AI building blocks.
Make and receive calls globally within the browser-based contact centre application and easily add remote agents.
Augment your conversational commerce experiences by enabling customers to call and message within a a mobile app or website.
Integrate voice and social channels to personalise interactions and build context.
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Extend, customise, and differentiate your customer experiences
Our Voice API enables an interconnected suite of solutions that extends IP Voice and PSTN calling experiences on a global scale and in multiple languages.
Deliver seamless communications with Programmable SIP. Bring Vonage Voice API functionality, such as multichannel recording, IVR, Text to Speech, WebSocket connectivity for AI integrations, and the power of contextual conversations to your platform.
Power intelligent customer experiences in the Contact Center. Enable a wide range of voice and AI interactions, including IVRs, alerts, and more.
WebSockets
Integrate with third-party vendors in real time, including artificial intelligence bots. Learn more
Voice Quality Engine
Deliver high-quality voice experiences through the low latency, feature-rich, carrier-grade Vonage network. Learn more
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