Awards
Industry acknowledgements of excellence"Vonage offers a unique combination of best-of-breed solutions unified communications, programmable communications and most recently, contact centre, to create an all-encompassing and extensible communications portfolio."
—Michael Brandenburg, Industry Analyst, Connected Work

2020
Vonage Recognized in the 2020 Gartner Global CCaaS Magic Quadrant
This research evaluated CCaaS providers offering SaaS-based applications that enable customer service organizations to manage multichannel customer interactions holistically from both a customer-experience and an employee-experience perspective.
2020
Vonage Receives 2020 Product of the Year Award for Vonage Meetings Video Collaboration Solution
Vonage has been recognised with 2020 INTERNET TELEPHONY Product of the Year Award by TMC, a global, integrated media company, for Vonage Meetings. Leveraging the Vonage API Platform the solution enables collaboration via voice, SMS, social, team messaging, email - and now video - all within one single interface for a simple, safe and real-time user experience.
2019
Frost & Sullivan Recognises Vonage as a CPaaS Market Growth and Innovation Leader
Vonage has been recognised as a Growth and Innovation Leader for Frost & Sullivan’s 2019 Frost Radar in the Communications Platform as a Service Market. The recently released report provides results from an in-depth analysis built on a 360-degree research methodology.
2019 North America
Vonage positioned as a Visionary in Gartner Magic Quadrant for Contact Centre as a Service
Vonage has been positioned by Gartner in the Visionary quadrant of the Magic Quadrant for Contact Centre as a Service (CCaaS) in North America.
2019 Western Europe
Vonage positioned as a Leader in Gartner Magic Quadrant for Contact Centre as a Service
Vonage has been positioned by Gartner in the Leaders’ quadrant of the Magic Quadrant for Contact Centre as a Service (CCaaS) for Western Europe, marking the third consecutive year for Vonage’s (formerly NewVoiceMedia) (NVM) solution.
2019
IDC MarketScape positions Vonage as a Worldwide Leader for Cloud Communications Platforms in 2019
Vonage has been positioned as a worldwide leader in the 2019 IDC MarketScape for cloud communications platforms. This distinction is based on its API Platform and its One Vonage single, microservices architecture, as well as its status as the only company that can integrate across three of the fastest-growing enterprise segments today — communications APIs, unified communications and contact centre (CPaaS, UCaaS and CCaaS).
2019
Frost & Sullivan Recognises Vonage as Innovation Leader in the 2019 Frost Radar in the North American Hosted IP Telephony and UCaaS Industry
Vonage has been recognised as an Innovation Leaders in the 2019 Frost Radar in the North American Hosted IP Telephony and UCaaS Industry. The recently released report provides results from an in-depth analysis built on a 360-degree research methodology where more than 120 companies were evaluated.
2019
Vonage Wins 2019 Leading Lights Award for Most Innovative Business Cloud Service
Vonage has won the Leading Lights Most Innovative Business Cloud Service award for its Vonage Business Cloud (VBC) platform. Light Reading received hundreds of entries in 22 different categories for this year's awards. The Leading Lights are chosen through independent analysis of the people, products and companies Light Reading covers. The awards are the next-generation communications industry's most coveted honour.
2019
Vonage Positioned as a Leader by Aragon Research
Vonage has been positioned by Aragon Research Inc. as a leader in the 2019 Globe for Unified Communications and Collaboration (UCC). To be positioned as a leader, a vendor must exhibit a complete strategy — one that is consistent with the direction of the industry and the demands of the market — and execute on it successfully.
2019
CRM Excellence Award
TMC, a global, integrated media company, has named Vonage’s NewVoiceMedia Solution as a recipient of a 2019 CRM Excellence Award, presented by CUSTOMER magazine.
2019
Vonage Receives 451 Firestarter Award for Innovation
Vonage has received the prestigious 451 Firestarter award from leading technology research and advisory firm 451 Research, in recognition of the Company’s exceptional innovation and contributions to the communications industry.
2019
Vonage Wins Two 2019 Internet Telephony Product of the Year Awards
TMC has awarded Vonage 2019 INTERNET TELEPHONY Product of the Year Awards for two of its leading services - cloud-native unified communications solution, Vonage Business Cloud (VBC) and Conversation Analyser on Vonage's NewVoiceMedia solution.
2019
Customer Magazine Product of the Year Award
Integrated media company TMC, has named the NewVoiceMedia (now Vonage) contact centre solution as a 2019 CUSTOMER Product of the Year Award winner.
2019
ContactCenterWorld Top Ranking Performer Award
ContactCenterWorld, the world’s largest contact centre and customer engagement association, has named Dave D'Arcy, Senior Director of Customer Support and Service Delivery for Vonage, as the winner of its Top Ranking Performer Award for Best Leader.
2019
Cloud Computing Magazine Top Product of the Year Award
TMC, a global, integrated media company, has awarded NewVoiceMedia Solution (now Vonage) a 2019 Product of the Year Award, presented by Cloud Computing Magazine.2018 Awards













2017 Awards






